01761 241333
01761 241333

Waney Edged Boards

How we do business

...Our team is working to select & supply your timber and bespoke timber items...

We take great pride in our friendly, approachable and helpful manner and we are always happy to talk with you about your timber requirements.  If you know what you need email us to place an order or just to ask us to quote.  If you are not yet sure what you need or what is available then please contact us for a chat about it. Each client who makes an enquiry, visits or purchases is important to us and we do all that we can to ensure that we provide the best customer service that we can, we are always happy to talk with you. No order too large or small...

Contact-email & call & our address

Quotations

Quotations given are based upon us selecting the timber for you and are excluding VAT and delivery unless stated otherwise. We will always produce a VAT invoice for every transaction.

We may need to look at boards to check their suitability for your projects so we may not be able to confirm availability straight away or pricing over the phone. (Some patience on your side may be required)

Sawn Timber and Planed and Prepared Timber, we can quote to cut to size and machine timber to your specification if you provide us with your finished sizes by email. You can also purchase timber from us as sawn boards.

Quotations for Table Tops, Countertops, Worktops, Desk Tops, Shelves and Window Boards may include Surfacing Flat; Planing with Sanding to the top face only, additional bottom face sanding can be quoted for upon request by email.

Quotations of £500 or more, we assume that payment will be direct to our bank by bank transfer.  This is to reduce our costs, which we pass onto you by charging less for our timber when we quote.

For amounts  under £250 we may accept Card Payment. For orders over £250 and up to £500 we prefer payment direct to our bank. For payments over £500 will we accept payment direct to our bank.

Let us know the delivery postcode and we will work out the most economic form of delivery for you and provide a delivery quote (keep scrolling down to view delivery types in full)

Some enquiries will take longer to reply to as we may require a few hours to look at timber in order to match your enquiry requirements before confirming stock availability and price. (We have 10,000 Square Feet of timber storage at our Sawmill in Somerset)

Your email enquiry is important to us; we do receive high numbers of emails, if you haven't received an email response within 12-24 hours please call our office to check that your email has been received.

Occasionally our office staff may be unable to take your call straight away please leave a message on our answering machine as your enquiry is important to us.

Timber (we select timber for you) Collect & Mail Order & Pallet Delivery

For over 34 years our clients have asked us to select timber to their specification, for delivery or collection by appointment without visiting us and currently this is the only way we can operate safely.

We will be happy to select your timber for you and dispatch it by carrier or pallet haulier for delivery. If you are a local trade’s person, carpenter, furniture maker etc. please contact us by email for details of how you may be able to arrange collection by appointment.

We not only produce timber we have always produced a range of bespoke timber items.

When quoting, we are generally pricing for timber and slabs which have been seasoned and are suitable for furniture making, we do not sell freshly sawn timber (wet timber) for furniture making usage. Freshly Sawn Timber is available for a variety of uses such as Oak Framing and Cladding, if you are unclear please ask.

In line with our Health and Safety Policy and Safe System of Work, members of the public can no longer enter our yard; this is for your protection as well as ours. Currently we are thinking that it is likely that we will continue with these restrictions until a vaccine or cure for COVID-19 is found.

Placing an order for timber

You can order by email, you cannot purchase directly off our website.

(We have found over the decades that each order and each tree is unique and individual and there is no standard requirement with regard to width, depth and length this is why we do not sell online with standardised sizing)

To place an order we will require your invoicing address, delivery address if you require a delivery and your contact telephone number and name.

We will then produce a VAT invoice which we will email to you, payable by bank transfer. 

Payment in full is due upon ordering.

When making bespoke, custom made one off items or when cutting timber for you we ask for payment in full before we produce your order.

Changes to timber sizes and timber quantities after the order has been placed may incur extra costs.

Changes to all bespoke and custom made items cannot be made after an order has been placed.

Please check before ordering that you have the correct quantity including allowances for any waste which may occur as orders for small extra amounts may not be available at the same cost as the initial timber order and additional delivery charges may apply.

Delivery, David and Catherine are currently operating for orders for parcel and pallet delivery. We also offer local delivery.

Collection, local trade’s people may be able to arrange collection by appointment please contact us by email for details.

Placing an order for Bespoke Oak Frames

When ordering Bespoke Oak Frames payment in full may be required or a deposit followed by payment of the balance before delivery or collection can take place.  

To place an order we will require your invoicing address, delivery address if you require a delivery and your contact telephone number and name

We will then produce a VAT invoice which we will email to you, payable by bank transfer. 

Payment in full or an agreed deposit payment is to be made before we produce a Bespoke Oak Frame to your specification, make one off bespoke items for you and payment in full is to be received before arranging collection or delivery of your frame.

Changes to sizes and quantities after the order has been placed may incur extra costs.

Changes to all bespoke and custom made items cannot be made after an order has been placed.

Please check before ordering that you have the correct quantity including allowances for any waste which may occur as orders for small extra amounts may not be available at the same cost as the initial timber order and additional delivery charges may apply.

Delivery, David and Catherine are currently operating for orders for Parcel Carrier and Pallet delivery and specialist haulier delivery for Oak Frames

Local delivery on our own truck may be possible, please email us for details.

Collection, local trade’s people may be able to arrange collection by appointment please contact us by email for details.

Payment Our Preferred Method

Our preferred payment method is direct to our bank as this minimises our costs and the cost to you when buying our timber, whatever the invoice amount, and is the payment method we accept for orders over £500 from a UK based bank account.

When paying direct to our bank we will email an invoice to you when your order is ready, you simply use the bank details we provide to make your payment before arranging collection or delivery of your timber. When quoting we assume that payment will be direct to our bank

Allow at least one day for your payment to arrive with us as this gives us time to access our account and see your payment in our bank account. Due to patchy mobile phone reception it is not possible to pay using your mobile phone whilst in our yard and this is why we ask you to pay in advance of collection. 

If you have a non UK bank account charges may apply, please contact us for details.

Card Payments

For Orders below £250 we may accept card payment.

If you have arranged to select timber by appointment and will be taking the timber with you we are happy to accept Debit Card Payments and some Credit Card and Company Card payments for transactions up to and below £500 from a UK based bank account (we do not take Amex-American Express Credit Cards)

Processing Card payments is costly so our payments accepted structure aims to minimise our costs and therefore the cost to you when buying our timber.

For all orders over £500 when quoting we assume that payment will be direct to our bank by bank transfer, before collection or delivery, enabling us to charge less for our timber when we quote. 

If you wish to discuss payment methods please contact us.

Machining Service, please ask

We are happy to prepare your timber for you to order, if you do not have the facilities to do this yourself, however if you arrange to self-select timber by appointment with us we are unable to machine your timber while you wait, we can machine your timber to order.  For planed and prepared timber please contact us for details and prices just provide us with your finished sizes.

Timber enquiries

david@interestingtimbers.co.uk

Click here to see our Timber Page

Local trade’s people please contact us by email for details of how you may be able to arrange collection by appointment.  Please contact us to discuss local delivery.

Delivery Types

Delivery-Smaller timber orders & Delivery by parcel carrier

Great Britain (England; Wales; Scotland)

The cost of postage depends on the length, width, depth and weight of your parcel.

We will choose the cheapest delivery option when quoting which is for 4-7 days unless you ask us to quote for a 1-2 day parcel delivery.

Parcel 4-7 Days- this service is to most Postcodes 

Parcel 1-2 Days- this service is to most Postcodes 

Highlands and Islands and some remote areas (including remote areas of England;Wales;Scotland) prices vary and are worked out by geographical area post code, how often the parcel firm is in the area, size & weight.

Please contact us with your mainland UK post code and the quantity of timber you require. You are welcome to collect from us if this is more convenient for you by appointment. Delivery may take several days from receipt of your order, although sometimes your items may arrive the next day. We use various carriers so that we can give you the best delivery prices available based on weight, size and our geographical area (pricing includes packaging and associated costs) We will always confirm delivery costs when you place an order and before we take your payment.

Once your delivery has been booked in with the carrier we will provide you with a parcel tracking number so that you can check your parcels progress yourself online.

Each parcel carrier’s online tracking system will show different amounts of information for the tracking of your parcel, some sites will only confirm that your parcel is on its way and will not give you a delivery time etc. The parcel carrier may not telephone, email or text you in advance of delivery. You will need to arrange for someone to be at the property to take delivery.

Whilst we make every effort to meet our delivery targets in the rare event that your parcel does not arrive when expected we cannot be held responsible for any losses incurred.

To book in your delivery we require your contact telephone number, name and delivery address in full.

Parcel Carrier -Remote Areas, Islands

For Deliveries outside of Great Britain (England; Wales; Scotland) and to Islands and remote areas: for this service please contact us to discuss shipping costs.   These  areas will be subject to surcharges.

Delivery-Larger timber orders & Pallet delivery

Great Britain (England; Wales; Scotland)

Larger timber orders will be delivered on our own vehicles or by specialist hauliers, whichever is most economic and appropriate. We will work out which type of service is to be used by postcode, size & weight of order.

Pallet Delivery-UK -Great Britain (England; Wales; Scotland)

(For Highlands and remote areas of the UK please ask if this service is available)

2-5 Day, Economy Pallet,To Kerbside Service: (We only offer this pallet service)

When we are using a Pallet Haulier rather than our own vehicles we use an Economy to the Kerbside only delivery (you are responsible for taking your timber into your property)

Delivery will take between 2-5 Working Days (delivery may take up to five working days, excluding weekends) Haulier dictates Date and No Time Slot is given.

Haulage quotations are always for an Economy Service.

Please note that this is a commercial delivery so it is a no frills basic service. Commercial deliveries are not the same as small parcel carriers' domestic deliveries.

Surcharges

With this service the Pallet haulier will call you with a 'delivery day, with 'no time slot', a delivery time will not be given when they allocate your delivery day.

When the haulier calls you to give you your date if this 'delivery day' is not acceptable, and you re- reschedule or request that the haulier deliver on a different day the haulier will charge again for delivery.

This additional delivery charge will be passed onto you after you have received your delivery and you will have to pay the delivery charge again.

Surcharges can be issued to us by the haulier up to one month after delivery has taken place so you may be issued with additional charges up to six weeks after you have received your delivery.

This service is to the kerbside only; the driver is not responsible for taking your item inside your property so you will need to make arrangement for this.

Deliveries will be made using large vehicles with or without a tail lift.

For larger pallet deliveries if you do not have a forklift on site for unloading you will need to arrange for some people (suitably fit & able) to help the driver to unload, solid timber can be very heavy. 

Whilst we make every effort to meet our delivery targets in the rare event that your pallet delivery does not arrive when expected we cannot be held responsible for any losses incurred.

To book in your delivery we require your contact telephone number, name and delivery address in full.

Delivery-Local delivery

We may be able to make local delivery to the kerbside with our own truck. You will provide assistance to help unload, you will arrange to lift and carry your items from the kerbside into your property.

Our driver will observe a 'minimum' of 2m distance from person to person at all times in line with Health & Safety and Our Safe System Of Work.

To book in your delivery we require your contact telephone number, name and delivery address in full.

Timber is a natural material

Timber is a natural material and will expand and contract slightly with seasonal changes in humidity. Although we take care to minimise this by careful selection and seasoning of our timber some distortion may occasionally occur. Seasonal variations over time may affect timber slabs, resulting in some distortion. This is not a defect; it is a consequence of the nature of the material which adds to its charm and individuality.

 

 

Gift Vouchers

Returns & ADR

Data Protection (GDPR)

Payment Methods

Our preferred payment method for all invoices is direct to our bank from a UK based bank account.

Card Payment

For Orders below £250 We may accept Debit Card Payment, we may accept some Credit Card payments by arrangement.

Orders £250-£500 We prefer payment direct to our bank.

Payment Direct to Our Bank for orders over £500

For Orders over £500 we quote on the basis that  payment will be direct to our bank. This is a great way to pay, it minimises our costs and the cost to you.

If you arrange to collect Please allow one day for your payment to arrive with us.

PayPal: We do not accept this type of payment.

VAT: We are VAT registered and VAT is charged on all sales.

No order too large or small...

Delivery available by Parcel Carrier, Our Own Truck and 2-5 Day Pallet Haulier (Pallet haulier dictates date and no time slot is given...

David

Mail order

Staff Image

What People Say

 

Large Load

Large piece of timber

Friendly,approachable staff